Anadolu Group's automotive company, the brand of Çelik Motor, KIA continues its customer satisfaction-oriented work during the Covid-19 epidemic. Turkey all authorized points of sale on their website with sales consultants that started out in general "videophone" service thanks to KIA, could not come to an authorized point of sale and digital channels it makes life easier for customers who want to get information out.
KIA launched a new digital service for its customers during the Covid-19 outbreak. Those who want to get information about KIA models without leaving home as part of the service, can talk to the sales advisors on the brand's website and have a chance to get to know the world of KIA more closely.
Users who visit the official website of KIA can instantly contact the sales consultant and make video calls by choosing the dealer closest to them or from whom they want to get service. During the call, the sales consultant can display the vehicle that the customers like on the screen, and answer all the questions about the vehicles like the dealer.
Within the scope of the Covid-19 epidemic, KIA provides service through video calling service to those who want to have KIA, but also to those who own KIA and want to convey their vehicle related questions to the dealer.
Source: Hibya News Agency